Re: modem not responding

[Nicholas Clark <nick@xxxxxxxx>]

On Wed, Feb 02, 2005 at 01:49:28PM +0530, Tushar wrote:

> also.  Actual problem is there are two types of developers on this list
> .Kernel developer who do not need to answer any one and application
> developers who have to answer their customers. And customer hardly care

Customers pay, right?

> 			So the I think we should support 2.4 kernel for at least some minor
> fixing with an advice to move to 2.6, and try to get more developer on

And the "we" you're asking this of here, you're asking this for free?


This is one of the reasons why the kernel developers are not always keen to
volunteer their time to look into other people's commercial problems.

But possibly the bigger reason is that questions keep being asked about
*old* 2.4 kernel versions. People aren't asking about 2.4.26 or 2.4.27,
but kernels at least 2 years old, that are known to have bugs, and those
bugs are known to be fixed in later kernels. If you ask a question about
a problem in 2.4.18, it's quite possible that it's fixed by 2.4.27. So
you're asking someone to volunteer time to dig through a source tree they're
no longer that familiar with, with the strong change that their only reward
is being able to tell you that it's a "problem we already fixed"
ie COMPLETE WASTE OF THEIR TIME. And remember, THEY ARE NOT GETTING PAID
FOR THAT. No money, and no satisfaction. And you wonder why they don't
enjoy it?

If you're being constrained to particular older kernel versions by your board
or device manufactures, why not put pressure on them to explain their
reasoning, and if you are a *paying customer* of them and their answer is
not satisfactory, consider taking your money elsewhere.

And if you're wondering "who is he?" and "what does he know about commercial
use of open source software?", my suspicion is that Perl has a larger install
base than Linux. :-)

Nicholas Clark







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