Re: Auto closing tickets from tickets which need more info

[Rahul Sundaram <sundaram@xxxxxxxxxx>]

Gerwin Krist wrote:

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> Hya,
>
> Just a questions what about auto-closing tickets after a certain time
> for tickets on NEEDINFO status. It happens VERY often that when I
> set a ticket to "NEEDINFO" the reporter doesn't respond. Imho this a
> waste of time for us, and these tickets won't be closed anyways.
>
> Gerwin
Thats a good idea. How long do you think would be a appopriate time 
before auto closing a bug report. 2 weeks?

regards
Rahul